Found a bug? Have a feature idea?
For bugs, the debug log is the fastest way to diagnose what went wrong — see the guide below.
How to capture the debug log
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01
Load the problematic file
Go to the main page and drop the file that's causing issues.
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02
Open the debug log
Scroll to the bottom of the page and click Debug log to expand the panel.
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03
Copy all entries
Click the Copy log button in the top-right of the debug panel. All timestamped entries are copied to your clipboard.
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04
Paste it below
Fill out the form and paste the log into the Debug log field.
Received. Thank you for taking the time — I'll follow up if you left an email address.